CRM software, or Customer Relationship Management (CRM) software is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.

Customer Relationship Management Solution consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing.

CRM is a comprehensive way to manage the relationship with your customers for long-lasting and mutual benefit. Modern CRM systems enable you to capture information surrounding customer interactions and integrate it with every customer-related function and data point.

CRM can mean increased customer loyalty and profitability. On the plus side, customers with successful CRM systems report higher profits; lower costs to attract and retain customers; greater customer loyalty; and smoother, more streamlined workflows. Specific benefits include:



More timely and targeted customer services
Increased per-customer revenues
Greater cross-sell and up-sell success
Trimmed sales cycles
More-efficient call center operations
Improved sales forecasting
Fewer customer problems
Better-informed marketing decisions
List of other softwares : Full ERP Software / Accouting Software / Inventory Software / Accounts with Inventory + Barcode Software / Hr & Payroll Software
/ CRM Software / Export & Import Software ..can be customised according to the client requirement and budget..

CRM
Customer relationship management (CRM) is all about managing the relationships you have with your customers  - We provide innovative, budget-tailored CRM. CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers.   It's an overall strategy to help you learn more about your customers and their behavior so you can develop stronger, lasting relationships that will benefit both you and your customers.  In today’s world the customer is, the one who makes the difference between a companies success or failure. It’s very hard to run a successful business without a strong focus on CRM. After all, it’s all about the customer.

Successful CRM involves many different areas of your company, starting with sales, of course. But also various other customer-facing areas, like marketing and customer service. We offers a technology solution for all those areas… and because your company is one of a kind, you can customize your CRM solution any way you need to, from how the interface looks to the type of logic built into the system..

User Creation: (unlimited users)   

In Employee section you get all Employee Details like Name, address. Mobile no, phone no, Qualification, etc,
  User Master for permission
 - Designation
 - Reporting to Whom
-  Location Handling

Multi Location
Multi Currency / Currency Exchange Rate   

Product Creation

 - Main Group Detail 
 - Sub Group 
-  Product Category 
-  Size
-  Item
-  Quality 
-  Brand Master 
-  Units 
-  Item Rate 


Competitors
Campaign
Sales forcasting or Budgeting
Industries wise Category

Incentive

 

Transaction Section

Enquiry Management
allot enquiry to Sales Team.  


Lead
Lead management as one of the important activities in their organization-wide sales & marketing process Leads are raw details about individuals or representatives of organizations collected from trade shows, seminars, advertisements, purchasing from external sources, and other marketing campaigns are used to qualify a particular individual or organization to next stage of your sales process so that you can sell your products/services to them in future leads may not be interested to purchase specific products/services, but may be useful as referral to sell other products in future

Task and Appointments

Account
Account represents a Company or a Department within, with which you’re Company, is doing business. In an Account, you can store the company address, number of employees, annual revenue, and other details

Appointment

In Appointment section define task for employee fro visit, call etc with customer

Message (template creation):
In Message Section you create your won Massage template and that are use to sent use by Email

Bulk Message:
In Bulk Message use for sent one Message for more than one user at time for this reason we use.

Sales Order:
Sales Order (SO) can be created once the quote is accepted by your prospective customer.
Inventory/production department looks at the list of SOS to see what needs to be shipped out. Order is shipped and delivered to the customer an invoice is generated from the sales order for billing purposes. Sales Order is a confirmation document sent to the customers before delivering the goods/services


Idea:
In Idea section company user can put your idea about product, service, etc that help in increase company profit.

Reports

 User Reports
 Reports of Lead
 Reports of Accounts
 Potential Reports
 Campaign Reports 
 Forecast Reports
 Task and Appointments
 Estimated sales Report
 Prospect Reports
 Minutes of Meeting Reports
 Sales Reports
 Product Wise Reports
 Competitors wise Analysis
 Sales Status

 
Clients
     
Sanjeevan (Ayurvedic Superspeciality Clinic) Primemedical (korea) - Medical Field Select Marketing (Promotional / Brand Products)

The resulting information mosaic is then used to create and automate a variety of processes that identify, and describe, valuable customers. Most important, these processes help you personalize new and ongoing interactions to cost-effectively acquire, stay close to, and retain these "good" customers.

Put another way, there are good customers and not-so-good customers. Can you tell them apart? What will it take to keep the good ones good (or make them better) — and how can you get more of them? Can you improve the not-so-good ones — and is it worth the effort? Now apply these principles automatically, to your entire customer base and prospect pool, as your business and the market evolve over time. That is CRM.


 
CRM Software mumbai, Customer Relationship Management, CRM Solutions mumbai,crm, crm software, customer relationship management, customer relationship management,free crm,accounting software,accounting and financial software,crm software customer relationship sofware,mlm software, multi level management, CRM Solutions india, CRM Solutions bombay, CRM Solutions mumbai, marketing software, product management software, customer managment software, crm,crm web software, crm solution india, crm software application ,india software developer, crm services solution in india
Request for FREE Quote! eMail: info@intrawebsolns.com
Call us at: 09892602615 / 09821919305
<< What we do?
ERP Software CRM Software HR & PAYROLL Software Export/Import Software MLM Software Portals Corporate Website & SEO E-commerce
SOFTWARE DEVELOPERS IN INDIA
Enterprise Resource Planning (ERP Software) |CRM Software |
HR & Payroll Software | Export & Import Software | MLM Software Portals |  E-commerce Websites |Corporate Website |  Flash Websites  | Corporate CD Presentation |
Domain Registration, Renewal & Hosting
 
WEB MARKETING
Search Engine Optimization
| Free link exchange | Email Marketing | Affiliate Marketing
TESTIMONIALS PORTFOLIO RECENT PROJECTS CAREERS FREE QUOTE SITE MAP RESOURCES


Request for FREE Quote! eMail: info@intrawebsolns.com  
Phone: 09892602615 / 09821919305


Skype : intrawebsolns.com / Yahoo:aakruticreattions / intrawebsolns.com
Your Privacy is Guaranteed. We will never give, lease or sell your personal information.
COPYRIGHT© 2006~2007 INTRAWEB SOLUTIONS. ALL RIGHTS RESERVED.

  Popular Search : ERP Software, Portal Developers Mumbai , MLM Software , Corporate website with SEO, Domain and WebHosting , Recent Projects , SEO , CAREERS , Payroll Software